Frequently Asked Questions

Kindergarten and Primary study the same story each week, and have the same memory verse. The other ages are on different cycles to meet their particular needs.

If Kindergarten and Primary are together, that works very well, because the two follow the same sequence. If Primary is studying the story of Daniel one week, Kindergarten has the same story in a simpler form. You can use one lesson or the other, or you can give the Primary lesson to the older children, and the Kindergarten lesson to the younger.

If Beginners and Kindergarten are together, then we recommend teaching the Kindergarten lesson (or dividing up for the Bible story time). Review the memory verse for both. Younger children love the stories even if they are "new."

Don't teach "over their heads," but don't be afraid to challenge them.

You can order any quantity — one set, fifty sets, or more!

The price is the same no matter how many you order. Since this is a ministry, we are happy to provide these materials at just a little above our cost. But to give discounts and sales like a commercial enterprise, we'd have to significantly raise the regular price, which would be unfair to small churches, families, and overseas missionaries.

We'll ship to your home, your church, or any address you specify.

Regular order: We usually ship regular (not standing) orders within 1–2 business days. Please allow 1–3 weeks for delivery.

Standing order placed early (before deadline): We ship standing orders about 6 weeks before the quarter begins. You should receive it about 1 month before the quarter starts.

Standing order placed late (after deadline): Your order will be shipped right away, and then placed on the standing order schedule (if that's what you want).

You may request Priority or Express Mail shipping, but please call our office if you need an order sent that way. Online orders may not be processed until the next day.

Yes, quite often. Unless otherwise specified, we ship by the cheapest airmail (orders usually arrive within 14 business days). Contact us for a quote on shipping rates to your country; please tell us what you're planning to order.

You can order any quantity — even just one set, if that's all you need.

Yes, we can bill your church. We'll just need to know what you want to order, and which quarter and year you want to begin with.

You can order at any time, even in the middle of a quarter. For instance, if you wanted to order the lessons for the current quarter, we would mail them to you right away. If you already have a standing order, you can make changes or cancel at any time.

You can make changes at any time. You can add to your order even in the middle of the quarter. If you are reducing the quantity of your standing order, be sure to contact us by the standing order deadlines listed below. You can increase your order after the deadlines if you need to. The only extra cost will be a second shipping charge.

Current standing orders are shipped about 6 weeks before the new quarter. To be sure that your changes apply to the correct quarter, please observe the following standing order deadlines:

Additional materials ordered after the deadline will be sent in a second shipment. Call on time to avoid extra shipping costs! Reductions to standing orders will apply to the following quarter.

Don't worry! We'll ship your order out right away, and place you on standing order for the coming quarters, if that's what you want.

Call our office. The most frequent cause of a missing standing order is an unpaid account: standing orders are not shipped until the previous quarter's balance has been paid. We'll ship as soon as we receive payment. If your account has been paid and your order has already shipped, we'll check the tracking number (if available) and help you locate your package.

• To avoid a restocking fee, please make all order changes by the specified deadlines.
• Postmarked within 63 days of the invoice date: 15% restocking fee.
• Postmarked within 91 days of the invoice date: 50% restocking fee.
• Postmarked more than 91 days after the invoice date: no credit will be given.

• Credit will be given only for items received at our office in new condition. Items are often damaged in shipping, and we are then unable to give credit, so if you do send something back, please package it very well.

The customer is responsible for all shipping expenses.

If we have made an error in processing your order, please contact us and we will correct it immediately.

Take a look at the product samples on this website, or call our office at 1-877-242-5317 to request free samples. We're happy to send them so you can decide which series is right for you.